Encore Med Sdn Bhd is the Malaysia 1st Smart Appointment and Live Queue System. It is designed for ultimate patient convenience to visit hospitals easily. Encore Med help patients to save their waiting time and improve their visits experience in 3 effective ways, which is savvy appointments to improve efficiency by letting the patients to book on the less crowded time. Secondly, is the Smart Queue where it can be automatically streamline on the appointments and walk in patients into a sequential queue by optimising the overall hospitals and clinics performance. Third effective way will be the Live Queue and walk in ticket which allows the patients to keep track and monitor on their waiting time through their Live Queue on their mobile phones.